Every person in your business account is assigned to one of five distinct positions when they are on-boarded onto LockDown.
Each position has certain capabilities and permissions, as outlined below.
You may have as many people in each position as you like.
Owners have complete visibility over everything that is happening in their corporate account and may perform all actions (such as creating Workspaces, contributing content and controlling access and permissions) but are not required to be hands-on in the system.
The primary function of Admin(s) is to add/remove people as Managers, Members and Guests to the company account. Admins may create, moderate and contribute to Workspaces, as well as handle billing and account administration.
Managers can add/remove people as Members and Guests to the company account. They may also create, moderate, and contribute to Workspaces.
Members and guests may contribute to Workspaces. They are not permitted to add people to the company account or to individual Workspaces.
Administrators can clearly delineate between internal (“Members” – employees) or external (“Guests” – vendors, suppliers, customers) users.
Each Workspace has three roles: Moderator, Contributor and Custom. Each roles’ capabilities are outlined below.
Owners are automatically included in every Workspace as a Moderator.
The person who creates a Workspace is automatically assigned the role of Moderator.
Members and Guests are not permitted to create Workspaces. They may be added to a Workspace a Moderator.